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Welcome to the 7 Knots Gear FAQ page!

faq

Welcome to the 7 Knots Gear FAQ page! This is your go-to resource for quick answers to our most frequently asked questions. We’ve organized everything into easy sections so you can find what you need fast. Still need help? Reach out to our support team anytime—we’re here to help.

General Questions

This general FAQ section covers the basics—like who we are, where we’re based, and what sizes we offer. If you’re just getting to know 7 Knots Gear, start here.

What is 7 Knots Gear?

7 Knots Gear is a lifestyle brand offering adventure-ready apparel inspired by life on the water. Our products are available nationwide through our online store, providing high-quality gear for fishing, boating, and outdoor activities. We also connect with our community at Florida Gulf Coast festivals and events.

What sizes are available for your apparel?

Our apparel comes in sizes ranging from X-Small (XSM) to XX-Large (XXL). Check each product page for detailed sizing information to ensure the perfect fit.

Where are you located?

While we sell nationwide online, you’ll also find us at Florida Gulf Coast festivals and events.

Do you offer gift cards?
Not yet—but stay tuned! We’re exploring options for gift cards so you can share 7 Knots Gear with friends and family.
Can I get a discount for bulk orders?

Yes! If you’re a retailer or looking to place a large order, reach out to us through our Help and Support page to learn about wholesale pricing.

Shipping Questions

Shipping questions? We’ve got answers. This part of the FAQ walks you through where we ship, what methods we use, and how long delivery typically takes.

Where do you ship?

We ship orders to the continental U.S., Alaska, Hawaii, and U.S. territories.

 

How long does it take to process and ship my order?

Please allow up to 3 business days to prepare your order for shipment. Business days are Monday through Friday, excluding holidays. Delivery times depend on the shipping method chosen at checkout.

 

What shipping methods do you use?

We use a combination of UPS and USPS for standard ground and PO Box deliveries. UPS handles transportation to your local post office, and USPS completes the final delivery.

 

Will I receive tracking information?

Yes, once your order has shipped, you will receive a shipping confirmation email with tracking details.

 

Returns and Exchanges

This FAQ section is all about making returns and exchanges easy. Whether something didn’t fit or just wasn’t what you expected, here’s what you need to know.

What is your return policy?

We accept returns within 30 days of the purchase date. Items must be unworn, in the same condition as received, and include all original tags. Orders placed in November and December may be returned until January 31st of the following year.

 

How do I return an item?

To return an item, please send your package to:
7 KNOTS FISHING GEAR, INC.
Attn: RETURNS
P.O. Box 878
Englewood, FL 34295

Make sure to include the following in your return package:

  • The item(s) you are returning
  • A completed return slip
  • A copy of the original packing slip
Can I exchange an item?

Unfortunately, we do not offer exchanges at this time. If you’d like to replace an item, please return the original order and place a new order online at 7knotsgear.com.

 

How long will it take to receive a refund?

Once we receive your return, please allow 3–5 business days to process your refund. Depending on your bank or credit card company, it may take up to 10 additional business days for the refund to appear in your account.

 

Still Have Questions?

If your question isn’t listed in this FAQ, visit our Help and Support page or contact us directly. We regularly update this FAQ to keep things current, so check back anytime. Whether you’re shopping for yourself or stocking your store with our coastal apparel, our team is happy to assist.

Looking for tips on how to gear up for your next fishing trip? Check out this guide on essential fishing gear from TakeMeFishing.org — a great resource for anglers of all levels.